Uber Eats order channel
Marketplace orders in the shared queue, not on a separate tablet.
MARKETPLACE CHANNELS
Keep the marketplaces. Stop letting them run your counter.
Uber Eats and DoorDash orders land in the same production queue as your direct and counter orders — one list, one kitchen, no transcription.
Included in the Complete plan.
Three tablets is a system, just a bad one
The marketplaces are genuinely useful for discovery. The problem is not that they exist; it is that each one arrives as a separate device with a separate sound, a separate acceptance flow and a separate idea of how long your kitchen takes.
Somebody has to watch all of them. During a rush, somebody does not. Orders get accepted late, prep times get set to whatever the tablet suggested, and the kitchen finds out about a large order when the printer finally catches up.
It also makes your numbers unknowable. Counter, direct and marketplace revenue live in three places, so nobody can say what the restaurant actually did last week without exporting three reports and hoping the dates line up.
One queue, every channel
Revasta brings Uber Eats and DoorDash orders into the same operating queue as everything else. They print and display like any other ticket, carry their channel so the kitchen knows what it is looking at, and move through the same accepted-to-ready workflow.
That does two useful things at once. Service gets simpler, because there is one place to look. And reporting gets honest, because every channel is counted in the same picture — including what each one is costing you.
Seeing marketplace revenue next to direct revenue in the same report is usually what starts the conversation about shifting the balance between them.
DoorDash order channel
Same acceptance and production flow as every other order.
Channel tagging
Every ticket carries where it came from, front and back of house.
One kitchen workflow
Accept, produce, complete — identical regardless of source.
Cross-channel reporting
Direct against marketplace revenue in one view.
Menu consistency
One menu record behind every channel you sell through.
What it connects to
Marketplace orders join the same machinery as the rest:
Kitchen display — Tickets print and display alongside direct orders.
Your POS — Orders reconcile against the till like any other sale.
Inventory — Marketplace sales deplete stock the same way counter sales do.
Reporting — The commission comparison stops being theoretical.
The point of keeping them
This is not an argument for leaving the marketplaces. It is an argument for making them one channel among several rather than the channel your kitchen is organized around.
Once direct ordering is running, the marketplace becomes what it should have been all along: paid discovery you can measure against an alternative you own.
QUESTIONS
Marketplace channels, answered.
Anything specific to your operation, we'll cover during discovery rather than guess at here.
Ask us directlyNo — commission is charged by Uber Eats and DoorDash on their own orders and that does not change. What changes is that you now have a direct channel to move volume toward, and a report that shows you the difference.
The goal is that the kitchen works from one queue. We confirm the exact device setup for your specific marketplace accounts during discovery.
Yes, where inventory is switched on. A sale is a sale regardless of which channel it arrived through.
Marketplace pricing frequently needs to differ to absorb commission. Bring your current structure to discovery and we will map it.
TWENTY MINUTES
See it running on your kind of operation.
The real system, walked through against how your restaurant actually works. No slide deck.